Overwriting Data – Solution

This article was initially available on our podcast. Click here to listen. We have a solution for you concerning overwriting data in billing systems and how to deal with that. Before we get to the answer, I think we have to back up and reiterate the problem to...

Denials, the Supreme Court, and Porn

This article was initially available on our podcast. Click here to listen. What’s a denial? Everyone talks about it, but no one seems to define it. It’s just taken for granted that everybody knows what denial is and agrees on it. We frequently talk about...

Non-Destructive Transformation

This article was initially available on our podcast. Click here to listen. We recently did a podcast or article about malignant transformation. This is part two, talking about non-destructive change. Check the names  First, go back really quickly to what...

Overcoming Resistance

This article was initially available on our podcast. Click here to listen. It was overcoming resistance in analytics projects. We recently ran into a situation where a US manager at a billing company was given our denials management software as part of an...

Average Denial Rate

This article is initially available on our podcast. Click here to listen. I just wanted to talk about denials and the rate of denials that is common in the healthcare industry: the frequency, infographics, quotes, metrics, things like that. When people talk about the...