Do Robots Get Tired?

This article was initially available on our podcast. Click here to listen. Robots get tired. Sometimes, we don’t access a clearinghouse to download remittance files because they are housed in the billing system. There are even other times where we may want or...

Make Sure You Have “Problems”

This article was initially available on our podcast. Click here to listen. We were invited to attend a weekly problem-solving meeting with the billing managers of a billing company. If you’ve listened to some of the other podcasts and articles we’ve had...

Our Job Is Never Done

This article is initially available on our podcast. Click here to listen. – So my daughter wants to say “hi.” I think she wants to be famous. – No, father, I know you’re not famous. – So she knows I’m not famous....