Coin Flips, Gambling, and Healthcare

This article is initially available on our podcast. Click here to listen. After I finished the last podcast, it occurred to me that I should probably explain some things a little bit better. The concept of expected value is something we touched on in the last podcast....

OK, So I’m Not Normal

This article is initially available on our podcast. Click here to listen. I’m in Honduras on vacation. This has some relevance, but what I do on vacation is probably odd relative to most people. I was watching a YouTube video about statistics, precisely the...

Surprise Billing Law and UCR

This article is initially available on our podcast. Click here to listen. Most of you are probably aware that a new federal law is going into effect concerning surprise billing. I just wanted to comment on some aspects of data for a moment. What is UCR? The concept of...

Average Denial Rate

This article is initially available on our podcast. Click here to listen. I just wanted to talk about denials and the rate of denials that is common in the healthcare industry: the frequency, infographics, quotes, metrics, things like that. When people talk about the...

Kill Your Dashboard

This article is initially available on our podcast. Click here to listen. Here are a couple of quick things concerning dashboard best practices. We’ve done some other podcasts about what dashboards are and what their purpose is. I want to reiterate that a...

No Appetite for Analytics

This article is initially available on our podcast. Click here to listen. I did a podcast recently about the lack of any content at the HBMA (Healthcare Billing Management Association) conference coming up concerning data and analytics. I now have some more...

Benchmarking Catch-22

This article is initially available on our podcast. Click here to listen. There’s a bit of a catch-22 in financial benchmarking in healthcare, and that’s this. Suppose you drop information into a sort of giant national database (or even if it’s not a...

Are Denials 99% Avoidable?

This article is initially available on our podcast. Click here to listen. Are denials completely avoidable? By “completely avoidable,” I mean materially, in other words, greater than 99%. Recently, I interacted with a billing company that claims that they...