Top 10 KPI–Cash Receipts

This article was initially available on our podcast. Click here to listen. Okay, I have a feeling this one’s going to be a long one—top 10 KPIs. Cash receipts are often put in a list of the top 10 KPIs for revenue cycle management or medical billing. Many...

I Hate Consultant Speak

This article was initially available on our podcast. Click here to listen. I’m going to do another one of my rants because I’m in one of those moods. It seems like when I’m in a bad mood; I do a rant. Also, I don’t know if I’m in a bad...

Moving Backwards?

This article is initially available on our podcast. Click here to listen. We’re moving backward. I mean, in some ways, as a company, we’re moving backward. What I mean by that is, once upon a time, we founded this company with the idea that we would use...

Ever Heard of Simpson’s Paradox?

This article is initially available on our podcast. Click here to listen. Have you ever heard of Simpson’s paradox? It would help if you had because it impacts you. Have you ever felt like you’re doing an excellent job in terms of your billing performance,...

Benchmarking from Associations

This article is initially available on our podcast. Click here to listen. I feel like I complain a lot. I need to have some reconciliation about who I am as a personality. I am probably known to be hypercritical, not necessarily of individuals but of processes, of...

Clearinghouses Won’t Save You

This article is initially available on our podcast. Click here to listen. This is part two of the last podcast about why it is so hard to do analytics in healthcare finance. In the previous podcast, we talked about why more analytics isn’t done. Maybe, there are...

Getting Data When PMS Isn’t Doing It

This article is initially available on our podcast. Click here to listen. I sometimes ask myself why there isn’t more analysis going on. We’ve explored subjects like practice management, where the billing systems aren’t particularly great at...

Caribbean Islands and Data

This article is initially available on our podcast. Click here to listen. I think we’ve become very used to having access to data in the United States in many different parts of our lives. I’m currently in Honduras, in the Bay Islands off the coast of...